Reporting and Recovery

Reporting is part of recovery

Reporting quickly improves the chance of stopping a payment and helps protect others. It is also a way to regain a sense of control.

What to do first

• Contact your bank or provider as soon as you notice a problem.
• Secure your accounts by changing passwords and enabling two-factor authentication.
• Preserve the evidence. Keep messages, emails, and payment records.
• Report to the national fraud service in your country.
• Tell people you trust. Secrecy protects the criminal, not you.

What to expect

Recovery takes time and may not return everything. Banks and authorities assess each case, and honest reporting matters. You are not to blame for being targeted.

Scenario

After a fake investment app blocks a withdrawal, you contact your bank and report the platform. The bank attempts a recall, and your report helps the regulator warn others about the same address.

Looking after yourself

The emotional impact can be significant. Support from friends, family, or a professional is a reasonable and important part of recovery.