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Business

Business Payment Controls

Controls that stop invoice and payment fraud.

  • Require dual approval for bank detail changes

    One person should never change payment details alone.

  • Call to verify any change

    Use a number already on file, not one from the email.

  • Train finance staff

    Urgency and secrecy are warning signs.

  • Use multi-factor authentication on email

    Email is often the entry point for payment fraud.

  • Reconcile payments regularly

    Catch anomalies quickly.

  • Have a clear reporting route

    Staff should know exactly who to tell.

  • Run a payment fraud drill

    Practise the call-back process before you need it.