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Recovery

Recover a Hacked Account

What to do if you lose access to an account.

  • Start account recovery immediately

    Use the provider's official recovery process.

  • Change the password once you are back in

    Then change recovery details.

  • Check connected devices and sessions

    Remove anything you do not recognise.

  • Warn your contacts

    Messages may have been sent from your account.

  • Check for other compromised accounts

    Reused passwords put several accounts at risk.

  • Report the incident

    Tell the provider and your national fraud service.